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info@bi-pol.com
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+972-9-7492225
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FAQ

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Who is Bi-Pol?

Bi-Pol is an Israeli technical distributor focused on advanced optics, photonics, and microfluidics. We work hands-on with engineers, researchers, and product teams who need things to actually work, not just look good on a datasheet.

What does Bi-Pol actually do?

We help turn technical requirements into working solutions. That means selecting the right technology, connecting you with the right manufacturer, and supporting the project from first discussion to delivery and beyond.

Can Bi-Pol help during the early design stage?

Yes. That is often where we add the most value. We support feasibility checks, early design decisions, and proof-of-concept stages, and we bring real feedback from the manufacturer into the process.

Do you work only with off-the-shelf products?

No. Off-the-shelf is just the starting point. Many of our projects involve custom or semi-custom solutions tailored to a specific application, performance target, or system constraint.

Do you provide local technical support?

Yes. We provide local support in Israel. That includes introductions, technical discussions, troubleshooting, installations and coordination with the supplier when deeper involvement is needed.

Does Bi-Pol manufacture products?

No. We do not manufacture. We work with specialized manufacturers around the world, each focused on their own core technology and production expertise.

Does Bi-Pol commit to performance or specifications?

Yes. We commit to what we quote. The specifications and terms agreed in the quotation are what we stand behind. Beyond that, performance depends on system integration and application conditions.

Can Bi-Pol help with logistics and import?

Yes. We assist with quotations, delivery coordination, documentation, and import logistics, so the process is as smooth and predictable as possible.

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